Claire Agutter & Katie Villa Chapter 2: Service Management Roles.3 & Chapter 3: All About Services.1 - Itil Foundation Essentials Itil 4 Edition - The Ultimate Revision Guide, Second Edition Скачать

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  Claire Agutter & Katie Villa - Chapter 4: Principles, Models And Concepts.11 & Chapter 5: Ensuring Valuable Investments.1 - Itil® 4 High-Velocity It (Hvit)
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  Claire Agutter & Katie Villa - Chapter 1: Direct, Plan And Improve Key Concepts.2 - Itil® 4 Direct, Plan And Improve (Dpi)
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  Claire Agutter & Katie Villa - Chapter 1: Direct, Plan And Improve Key Concepts.6 - Itil® 4 Direct, Plan And Improve (Dpi)
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  Claire Agutter & Katie Villa - Chapter 1: Direct, Plan And Improve Key Concepts.12 - Itil® 4 Direct, Plan And Improve (Dpi)
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  Claire Agutter & Katie Villa - Chapter 4: Principles, Models And Concepts.2 - Itil® 4 High-Velocity It (Hvit)
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  Claire Agutter & Katie Villa - Chapter 4: Principles, Models And Concepts.8 - Itil® 4 High-Velocity It (Hvit)
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  Claire Agutter & Katie Villa - Chapter 4: Principles, Models And Concepts.3 - Itil® 4 High-Velocity It (Hvit)
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  Claire Agutter & Katie Villa - Chapter 4: Principles, Models And Concepts.9 - Itil® 4 High-Velocity It (Hvit)
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  Claire Agutter & Katie Villa - Chapter 4: Principles, Models And Concepts.7 - Itil® 4 High-Velocity It (Hvit)
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  Claire Agutter & Katie Villa - Chapter 1: Service Value System Key Concepts And Challenges.2 - Itil® 4 Create, Deliver And Support (Cds)

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